Overview-  The HRM Issue at Dialog Axiata PLC: Burnout and Work-Related Stress in the Remote Era

 

 

Introduction to the HRM Challenge

Dialog Axiata PLC, a leading telecommunications company in Sri Lanka, has faced significant human resource management challenges since transitioning to remote work models. This blog explores the critical issue of employee burnout and work-related stress that emerged during this transition, examining its causes, impacts, and the innovative solutions implemented by the organization.

The Remote Work Transition

When the global pandemic necessitated a shift to remote work, Dialog Axiata, like many organizations in the telecommunications and BPO sectors, had to rapidly adapt its operations. While this transition enabled business continuity, it also introduced unique stressors and blurred the boundaries between professional and personal life for many employees.